Terms of Service
Last Updated: 03/04/2026
Welcome to Open Door Parent. By purchasing, accessing, or using our digital products, website, or services, you agree to the following Terms of Service.
Please read them carefully.
1. Digital Products and Access
All products sold through Open Door Parent are digital educational resources, including ebooks, guides, worksheets, scripts, checklists, trackers, templates, and related downloadable materials.
Upon successful payment, access instructions and download details will be sent to the email address provided at checkout.
It is your responsibility to ensure your email address is entered correctly.
2. Educational Use Only — Not Therapy, Counselling, or Legal Advice
All content provided by Open Door Parent is intended for general educational and informational purposes only.
Nothing within our products, website, emails, or related materials constitutes therapy, counselling, mental health treatment, legal advice, medical advice, or professional relationship advice.
Our resources are designed to help parents of estranged adult children communicate more calmly, avoid common mistakes, and approach reconnection with more structure and control.
Every family situation is different. If your situation involves abuse allegations, restraining orders, court orders, safety concerns, mental health crisis, addiction issues, or any legal matter, you should seek support from a qualified professional before taking action.
3. No Guaranteed Outcomes
Open Door Parent does not guarantee any specific outcome, reply, reconciliation, restored relationship, renewed contact, or change in another person’s behaviour.
The 30-Day Open Door System is designed to help you control your side of the situation: your timing, your message, your tone, your boundaries, and your next steps.
Any examples, scripts, templates, or guidance provided are for educational purposes only and should be adapted responsibly to your own circumstances.
4. Refund Policy
Please see our refund policy page here:
https://www.opendoorparent.com/refund-policy
5. Intellectual Property
All content, branding, documents, templates, guides, scripts, checklists, trackers, worksheets, and materials are the intellectual property of Open Door Parent.
Products are licensed for personal individual use only.
You may not reproduce, resell, distribute, share, upload, modify, or commercially exploit any part of our materials without prior written permission.
6. User Responsibility
You are responsible for how you choose to use the educational information provided.
You agree to use our materials respectfully, lawfully, and responsibly.
You should not use our products to harass, pressure, manipulate, threaten, bypass boundaries, or ignore a clearly stated request for no contact.
If you are unsure whether contact is appropriate in your situation, seek professional advice before taking action.
7. Limitation of Liability
To the fullest extent permitted by law, Open Door Parent shall not be liable for any direct, indirect, incidental, or consequential loss arising from the use of our products, website, or educational materials.
This includes reliance on information, relationship outcomes, emotional distress, missed opportunities, communication decisions, legal issues, or any response or lack of response from another person.
8. Governing Law
These Terms of Service are governed by the laws of England and Wales.
Any disputes arising in relation to these terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.
9. Contact
For support, technical access issues, or general enquiries, please contact: